Privacy Policy
Last updated: 10/16/2026
This policy explains how Therapy & Injury and its locations (“we,” “us”) handle information collected through therapyandinjury.com and its location pages.
Information we collect
Our appointment request form asks only for your name, phone number, preferred appointment time, the location you chose, and, if you choose to share it, the date of your accident. Please do not send medical details, insurance or claim numbers, or Social Security numbers through this website.
Like most websites, our hosting provider automatically records basic technical information such as IP address, browser type, and pages visited, for security and troubleshooting.
How we use it
- To contact you about your appointment request by phone or text.
- To operate, secure, and improve this website.
We do not sell your information. We do not use it for advertising profiles.
Who we share it with
Only service providers that help us run this website and respond to your request (for example, our web host and email provider: — e.g., Namecheap hosting, form/email service), or when required by law.
Cookies, analytics, and third-party content
This website does not use advertising cookies. We do not currently use analytics. Location pages include an embedded Google Map; Google may collect information when the map loads under Google’s Privacy Policy (opens in a new tab).
Online booking, forms, and patient portal
Online appointment booking, new patient paperwork, and our patient portal are provided by Carepatron, a third-party practice management and electronic health record service. Information you enter there is collected and protected under Carepatron’s security practices and our agreement with them, and is used to provide your care.
Your health information
Once you become a patient, your health information is protected under federal and Florida law and our Notice of Privacy Practices [LINK TO NOTICE OF PRIVACY PRACTICES]. This website policy covers only information submitted through the website.
Security and retention
We use reasonable safeguards, including encrypted (HTTPS) connections. We keep appointment requests only as long as needed to respond and as required by law. 7 years
Children
This website is not directed to children under 13. A parent or guardian should request appointments for minors.
Contact us
Questions about this policy: mail@therapyandinjury.com or (844) 84-TREAT · 848-7328.
Hurt in a car accident? Get checked within 14 days.
Florida PIP generally requires initial care within 14 days of a crash. We’ll see you with or without a referral. Call us or request a visit online.